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AI, business and practical implementation.

Guides, practical frameworks and our editorial archive. New guides appear by publication date; archive articles are ordered by relevance to our services.

158 articles

AI Consulting

Your first AI project should be small. And specific.

The best starting point is a task you can describe, review and measure.

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Prompt Engineering

A good prompt is a clear brief.

Define the task, data, constraints and output format before asking AI to get to work.

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AI Agents

A useful AI agent knows when to stop.

A clear purpose, reliable sources and defined limits make an assistant more useful in practice.

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Prompt Engineering

AI automation that holds up in practice: process before prompts

An AI tool can make a poor process faster and a good workflow more consistent

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AI Knowledge Systems

Knowledge bases for AI assistants: quality begins before the model

An AI assistant cannot answer consistently when internal knowledge is contradictory, outdated or scattered across files without owners

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AI Consulting

How to test an AI tool before buying it

An AI demonstration usually shows a tool at its best

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AI Automation

Evaluation sets for AI workflows: measuring improvements and regressions

An AI workflow may appear better after a prompt or model change because the team tested only easy examples

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AI Marketing & Ecommerce

AI and brand voice: an editorial workflow that keeps people accountable

Using generative AI to write is easy

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AI Consulting

AI policies for small teams: rules that fit on one page

An AI usage policy need not be a lengthy document nobody opens

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AI Agents

An authority matrix for AI agents: suggesting, preparing and executing

“The agent can do it” conceals three different levels of authority

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AI Agents

When AI should stop: escalation boundaries before autonomy

Automation matures by knowing when it must not continue alone, rather than by removing every person

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Prompt Engineering

Prompt input contracts: what must hold before an AI task runs

Many failures attributed to the model originate in poor inputs

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